We understand the importance of privacy to our customers and visitors to our Web
site. It is our policy to treat what we learn about our customers as
confidential. For example, we will not give or sell confidential or personal
information about our customer to any third party not affiliated with their
transaction, except as required by law or as necessary to provide Fresh Coffee
Beans Company’s services to the customer.
We collect and store information about every order we receive so that we can
efficiently provide the quality products and services demanded by our customers.
We use information about our customers, their orders, and their ordering
activity to provide or enhance the products we make available to our customers,
to enhance our ability to communicate with our customers about additional
products they may find of interest, to satisfy our legitimate business interests
(including performing trend analysis and market studies), and to assist us in
making your shopping experience enjoyable.
As we collect and use information about our customers, we may contract with
vendors to assist us in processing that information. These vendors are required
to maintain the confidentiality of the information and are restricted from using
the information for any purpose other than helping to provide Fresh Coffee Beans
Company’s services to our customers.
Some of the information collected by Fresh Coffee Beans Company is personal data
or data which relates to an identifiable person. Examples of personal data are
names, addresses, e-mail addresses, credit card numbers and telephone numbers.
We never sell information to third parties that could be used to
specifically identify an individual customer or group of customers. Anonymized
data, with all names, addresses and other personally identifiable information
removed, is sometimes shared with third parties. Finally, we do provide personal
data to government agencies as required by law or regulation.
In addition to the uses of the information described in the paragraphs above, we
collect telephone numbers and e-mail addresses in the event that we have to
contact the customer, or the recipient of an order, to resolve a question or
provide shipment status information.